After your purchase, our team contacts you. All details (date, time, luggage preparation, documents, etc.) are shared with you and we plan the process together.

The included services are specified in the description section of each tour. Generally, transportation, accommodation, guide service, activity entrances and program content are included in the price.

For participant-initiated cancellations, our refund and change policy applies. For cancellations due to organizational reasons, a full refund or alternative is offered to you.

For destinations requiring visas, we provide consultancy support. We help participants step by step with document lists, appointment guidance and process tracking.

Yes, individual participants can easily join our tours. Solo participants often return having made great friendships with groups.

It varies according to the tour type. Student tours are organized according to age groups, while adult and corporate tours cover a wider age range.

You can make payments securely with credit card, debit card or wire transfer/EFT. Installment options are also offered for some tours.

Before the tour date, hotel information, address and general service content where you will stay are communicated to you. All accommodations are selected according to the structure of the program.

Yes, a detailed "travel information package" is prepared before each tour. It includes luggage recommendations, contact points, program flow and any precautions to be taken.

Absolutely yes. Throughout the entire journey, our organization team and guides are active in the field. We have a support system you can reach for all your needs.